Send requests from your account email when possible. Do not include passwords, full card numbers, API keys, or other secrets.
Product or account support
Include your workspace name, job or source identifier, approximate time, and the error shown. This lets us trace the request without asking for credentials.
Billing and refunds
Include the Stripe receipt or payment reference, purchase date, workspace, and requested resolution. See the Refund Policy.
Privacy requests
State the right you want to exercise and the account email. We may request reasonable verification before disclosing, correcting, or deleting information.
Copyright, likeness, or voice reports
Identify the affected work or person, the relevant URL or job, your relationship to the rights holder, and the action requested. We may preserve relevant records while reviewing a report.